Frequently Asked Questions
Welcome to our Frequently Asked Questions
To assist you with time and to help assure you the facts, we have compiled some of the most common questions we receive. If you have a question for us, please feel free to use the chat feature located on the bottom of the screen or use the contact form on the bottom of the site. We are very happy to answer any question that you may have.
YES! Our primary hosting is out of Provo Utah.
Our servers are extremely secured. In all of our years of hosting, our servers have never been breached.
Yes and no. For regular web hosting and VPS hosting, you will not get root access. On a dedicated server, you will get root access.
For the VPS hosting you will use cPannel. For your dedicated server and or standard hosting you will be using Plesk. Both are excellent control panels for your hosting needs.
We accept Credit Cards, Checks and PayPal. We thought about accepting your first born, but we have already had kids and you deserve to have the same “fun” with them as we did with ours.
To simply put it, NO! We do not store your credit card information at all. This is to protect both you and us. Even though we have never been hacked, we just want to make sure your information is safe no matter what!
VPS (Virtual Private Server) is a hosting service that uses virtualization technology to provide you with dedicated (private) resources on a server with multiple users.
VPS is a more secure and stable solution than shared hosting where you don’t get a dedicated server space. However, it’s smaller-scale and cheaper than renting an entire server.
Dedicated Hosting is where you have hosting for your website / websites on a server dedicated / assigned to only your domain(s). These dedicated servers are great for large websites with large volume of traffic, or companies that wish to host multiple websites. With the proper tools, you can even become your own hosting company.